What is the Service Centre for Foreign Workers?

The Service Centre for Foreign Workers (SUA) is a centre where the Labour Inspection Authority (Arbeidstilsynet), the Police (politiet), the Tax Administration (Skatteetaten) and the Norwegian Directorate of Immigration (UDI) work together towards foreigners arriving to Norway for employment purposes, with the aim of providing them appropriate guidance and a shortening of the time used for processing their applications. Choose a city for opening hours and maps: OSLOSTAVANGERBERGENTRONDHEIMKIRKENES

Who can use the Service Centre?

  • Persons from EU/EEA-countries who come to work in Norway, with their family members
  • Persons from countries outside EU/EEA who are going to apply for residence permit in order to work in Norway, with their family members
  • Employers of the above

The Service Centre in Kirkenes in addition serves Russian citizens from the Barents region, Russian frontier-commuters resident in the Barents region and Russian stallholders. This only applies to persons who are going to work in the northern counties Nordland, Troms or Finnmark.

What can the Service Centre do for you?

What must you do?

If you are from an EU/EEA-country and will have your registration certificate issued:
  • You must order an appointment online at the Application Portal (to select appointment location choose a city and a Service Centre). You have to do that prior to arriving at the Service Centre.  
  • You must bring with you: see UDI's check lists at udi.no/sjekklister
If you are from a country outside EU/EEA and will apply for residence permit:
  • You must order an appointment online at the Application portal (to select appointment location choose a city and a Service Centre). You have to do that prior to arriving at the Service Centre.
If you are from a country outside EU/EEA and will order a residence card:
  • You must order an appointment online at the Application portal (to select appointment location choose a city and a Service Centre). You have to do that prior to arriving at the Service Centre.
  • You must bring with you a valid passport.
If you are going to apply for a tax deduction card
  • You must attend in person at the centre, draw a queue ticket and deliver your application for a tax deduction card on the form RF-1209
  • You must bring with you: 
    Valid document of your identity.
    - Employment contract or employment offer in writing. In case of assignments for an employment agency, you must in addition bring confirmation of the assignment.
    - If you are from a country ouside EU/EEA, you must in addition deliver documentation of your residence permit with a right to work in Norway.
  • If you are going to apply for a tax deduction card at the same timeyou will get a Norwegian identification number (D-number or personal number)
If you will report relocation to Norway
  • You must attend in person at the centre, draw a queue ticket and deliver your application for relocation from abroad on form RF-1401
  • You must bring with you: 
    Valid document of your identity.
    - Registration certificate (applicable for persons from EU/EEA-countries) or residence permit/residence card (applicable for persons from countries outside EU/EEA).
    - Valid property purchase contract or property rental contract valid for at least 6 months (this does not apply for children or a spouse who will be living with their parents or spouse). 
    - If you are going to work in Norway, you need to bring your employment contract or written offer of employment, which is valid for 6 months or more. If the date on your contract is more than 3 months ago, you need to bring confirmation from your employer that the contract is still valid.

    - If you are working on assignment with a temporary staffing agency, you need to bring confirmation of an assignment lasting at least 6 months.
    - If you run your own business, you need to bring documents which confirm this.
    - Confirmation of study place offer, if you are going to study.
    - Any other documentation which shows you will be resident in Norway for 6 months or more.

    If a child under the age of 18 years moving alone to Norway to live with mother, father or another family member, should be submitted documentation showing that the child intends to stay in Norway for 6 months or more. This may include confirmation from kindergarten, school or health clinic.

  • If you will report relocation to Norway you will at the same time get a Norwegian identification number (personal number).
If you need information about your employment conditions
  • You must attend at the centre and draw a queue ticket for the Labour Inspection Authority. At the Service Centre you can also get information about the rights and obligations of your employment, and report unacceptable working conditions.